Roaming is the ability for a subscriber to make and receive voice calls, send and receive SMS, or access other services while travelling outside the geographical coverage area of the home network, by using a visited network that had signed international roaming agreements with MTN Syria.
Costing
Subscription: free of charge
40.000 SYP deposit (10.000 SYP for international access, 30.000 SYP for international Roaming access)
If the subscriber have international access, he/she will pay only 30.000 SYP deposit for international Roaming access
Subscribe with International Roaming Service
By visit MTN Syria customer service points personally with your ID
For further information regarding activate MTN roaming please call our Customer Care Centre to the number 111
Using the Service
When reaching the destination country, subscriber should switch on phone device to automatically select an operator; subscriber is able to choose the network manually.
Making Phone Calls
Making national calls in the country you are visiting:
To landline: area code + phone number
To Mobile: network code + phone number
Making International Calls from the country you are visiting:
To landline: Dial 00 + Country Code + area code without 0 + phone number
To Mobile: Dial 00 + Country Code + network code without 0 + phone number
Making International Calls to Syria:
To landline: Dial 00 + Country Code + area code without 0 + phone number
To Mobile: Dial 00 + Country Code + network code without 0 + phone number For example (to contact an MTN Syria subscriber while roaming, dial +963 9 ** ******)
If someone wishes to contact the subscriber from Syria while he/she is abroad, simply dial the local MTN number 09 ** *** ***
If someone wishes to contact the subscriber outside Syria while abroad, they simply need to dial the international MTN number 0096394* *** ***.
Subscriber will be able to send and receive short messages to and from local and international destinations.
For more information visit one of our customer service points or call our Customer Care Centre 963 944 222111
Note: Calling 963 944 222111 is not free while roaming.
Costing
Please call our Customer Care Centre to the number 111
Here, the drop down list should be added that contains all countries with the country code and the operators' names
Zone Roaming allows all MTN Postpaid subscribers with International access to be connected and reachable while traveling to all Arab countries in addition in Turkey for a free subscription.
The subscribers can call Syria and the country they are visiting and receive calls from all countries, send and receive SMS
Costing
Subscription: free of charge
Cost of sending SMS to 888 within Syria: 4 SYP
Cost of sending SMS to 888 outside Syria according to the cost of roaming
Cost of calling to 0944999888: 4 SYP
Subscribe with Zone Roaming service
By visit MTN Syria customer service points personally with your ID
Subscription is free of charge with the requirement of an international access
Activating Zone Roaming service
If you were within Syria: Send SMS from your current MTN Postpaid line to the number 888 included letter
"A" in English or letter " ت " in Arabic, or contact 0944999888 from any number and follow IVR's instructions
If you were outside Syria: call +963944222111 from another phone device to request service activation
Deactivating Zone Roaming service
If you are within Syria or outside Syria: Send SMS from your current MTN Postpaid line to the number 888 included letter
"D" in English or letter"أ "in Arabic, or contact (944999888 If you were in Syria or +963944999888 If you were outside Syria) from any number and follow IVR's instructions
Note: Calling +963 944 222111, 0944999888 or +963944999888 or sending SMS to 888 is not free
For more information please call our Customer Care Centre on the number 111
Using the service:
When reaching the destination country, subscriber should switch on phone device to automatically select an operator; subscriber is able to choose the network manually.
Costing
ALGERIA 213
BAHRAIN 973
EGYPT 20
IRAQ 964
JORDAN 962
KUWAIT 965
LEBANON 961
Libya 218
MAURITANIA 222
MOROCCO 212
OMAN 968
QATAR 974
Saudi Arabia 966
SUDAN 249
TUNISIA 216
TURKEY 90
United Arab Emirates 971
Note: any Arab operator that will join us in the zone roaming service will be added automatically
Please call our Customer Care Centre to the number 111
MTN Roaming is a borderless mobile phone network across MTN group which enables Customers to travel freely between countries where the MTN Group operates in.
MTN Roaming allows all MTN Postpaid subscribers with International access to be connected and reachable while traveling to all countries that have MTN operators for free subscription.
The subscribers can call Syria and the country they are visiting and receiving calls from all countries, sending and receiving SMS.
Costing
Subscription: Free of charge
The cost of sending SMS to 1313 within Syria: 4 SYP
The cost of sending SMS to 1313 outside Syria according to the cost of roaming
How to subscribe with MTN Roaming service?
By visiting MTN Syria customer service points personally with your ID
Subscription is free of charge with the requirement of an international access
Activating MTN Roaming service
If you were in Syria: Sending SMS from the current MTN Postpaid line to the number 1313 included letter
"A" in English or letter " ت " in Arabic
If you were outside Syria: call +963944222111 from another phone to request service activation
Deactivating Zone Roaming service
If you were in Syria or outside Syria: Sending SMS from the current MTN Postpaid line to the number 1313 included letter
"D" in English or letter "أ " in Arabic
Note: Connect to the 963 944 222111 and send SMS to 1313 is not free.
For more information please call our Customer Care Centre on the number 111
Using the service:
When reaching the destination country, subscriber should switch on phone device to automatically select an operator; subscriber is able to choose the network manually.
Costing
Please call our Customer Care Centre to the number 111
SMS Roaming from MTN allows you to send and receive SMS messages while being abroad from your current MTN Postpaid line for only 50 SYP per month
Costing
Subscription: 50 SYP per month
Cost of sending SMS to 1712 within Syria: 4 SYP
Cost of sending SMS to 1712 outside Syria according to the cost of roaming
Subscribing with SMS Roaming service
Visit MTN Syria Customer Care Service points personally with your ID
Activating SMS Roaming service
If you were in Syria: Sending SMS from current MTN Postpaid line to the number 1712 included letter
"A" in English or letter "ت" in Arabic
If you were outside Syria: contact 963944222111 from another phone to request service activation.
upon activating SMS Roaming service, all incoming and outgoing calls will be barred
Deactivating SMS Roaming service
If you were in Syria or outside Syria: Send SMS from current MTN Postpaid line to the number 1712 included letter
"D" in English or letter "أ " in Arabic
Note: Contacting + 963 944 222111 and sending SMS to 1712 is not free of charge
For more information please call our Customer Care Centre to 111
Using the service:
The subscriber must make sure that the message service center on the mobile is an international code (+96394944444) when activating the service
When reaching the destination country, subscriber should switch on phone device to automatically select an operator; subscriber is able to choose the network manually.
Code of sending an SMS must be international code
Costing
Please call our Customer Care Centre to the number 111
